I bought this product in Dec 23 and has been using this for past 4 months. This spring mattress is one of the best mattress i bought ever which gives a sturdy support to your back, yet with the comfort and softness. With its spring action you tend to feel like in a air cushion, but it takes care of your spine well. The material used seems to be of good quality.
The after sales support was excellent, where in i got call the same day of delivery to ascertain the packaging and delivery details and customer satisfaction on the same. The customer support agents when ever calls used to remind me of the warranty attached with the product.
Definitely this is a BEST BUY @ just under 13K.